nuebevip Privacy Policy

1 Who We Are

nuebevip ("nuebevip," "we," "us," or "our") operates the online gaming platform accessible at nuebevip.club, offering sports betting, live casino, slots, sabong, bingo, keno, and related gaming services to eligible players in the Philippines. nuebevip operates under the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR).

For the purposes of applicable Philippine data privacy law — specifically Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations — nuebevip acts as the Personal Information Controller with respect to the personal data of its registered players and website visitors.

If you have any questions or concerns about this Privacy Policy or nuebevip's data practices, you may contact our Data Protection Officer at: [email protected]

2 Data We Collect

nuebevip collects personal data that you provide directly, data generated through your use of the platform, and in some cases data from third-party sources. The categories of personal data nuebevip collects include:

nuebevip does not collect sensitive personal information (as defined under the DPA) beyond what is strictly necessary for identity verification and regulatory compliance. nuebevip does not store full payment card numbers — card processing is handled by PCI-DSS compliant payment processors.

3 How We Use Your Data

nuebevip uses the personal data it collects for the following purposes:

• Account creation and management: To register your nuebevip account, verify your identity (KYC), and maintain your account in good standing;
• Service delivery: To process deposits and withdrawals, settle bets, credit bonuses, and provide all gaming services available on the nuebevip platform;
• Regulatory compliance: To comply with PAGCOR licensing requirements, Philippine anti-money laundering (AMLA) obligations, and other applicable laws and regulations;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and other prohibited conduct on the nuebevip platform;
• Responsible gaming: To monitor gaming behaviour for signs of problem gambling and to administer self-exclusion, deposit limit, and cooling-off requests;
• Customer support: To respond to your queries, resolve disputes, and improve the quality of nuebevip's support services;
• Marketing and promotions: To send you information about nuebevip promotions, bonuses, and new game launches — but only where you have consented to receive such communications;
• Platform improvement: To analyse usage patterns, conduct A/B testing, and improve the nuebevip platform's performance, design, and game offering;
• Legal proceedings: To establish, exercise, or defend legal claims involving nuebevip.

nuebevip will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012, nuebevip processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and nuebevip (i.e., to operate your account and deliver gaming services);
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, tax reporting requirements, and other applicable Philippine laws;
• Legitimate interests: Processing necessary for nuebevip's legitimate interests in fraud prevention, platform security, and business analytics, where these interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Disclosure

nuebevip does not sell your personal data to third parties. nuebevip may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa/Mastercard network processors — to facilitate deposits and withdrawals;
• Game providers: Third-party game studios and live casino operators whose games are available on the nuebevip platform — limited to the data necessary to deliver the game session;
• KYC and identity verification providers: Third-party services that assist nuebevip in verifying player identity documents;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where required by law or regulatory directive;
• Law enforcement: Philippine law enforcement agencies, where nuebevip is legally required or permitted to disclose data in connection with a criminal investigation or court order;
• Professional advisers: Lawyers, auditors, and accountants engaged by nuebevip, subject to professional confidentiality obligations.

All third-party service providers engaged by nuebevip are contractually required to process personal data only on nuebevip's instructions and in accordance with applicable data privacy law.

6 Cookies & Tracking Technologies

nuebevip uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help nuebevip recognise you, remember your preferences, and analyse how you use the platform.

nuebevip uses the following categories of cookies:

• Strictly necessary cookies: Essential for the nuebevip platform to function. These cannot be disabled. They include session authentication cookies and security tokens;
• Functional cookies: Remember your preferences (e.g., language, preferred game lobby view) to improve your experience on nuebevip;
• Analytics cookies: Help nuebevip understand how players use the platform — which pages are visited most, where players drop off, and how to improve the experience. Data collected is aggregated and anonymised where possible;
• Marketing cookies: Used only with your consent to deliver relevant nuebevip promotions. You may opt out at any time via your account settings.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the nuebevip platform.

7 Data Retention

nuebevip retains your personal data for as long as your nuebevip account is active and for a period thereafter as required by applicable law and regulation. Specific retention periods include:

• Account and identity data: Retained for the duration of your nuebevip account plus five (5) years after account closure, in compliance with PAGCOR record-keeping requirements and Philippine AMLA obligations;
• Transaction and betting records: Retained for five (5) years from the date of each transaction, as required by AMLA and PAGCOR regulations;
• KYC documents: Retained for five (5) years after account closure or the last transaction, whichever is later;
• Support communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for an ongoing dispute or legal proceeding;
• Marketing consent records: Retained for the duration of your consent plus three (3) years, to demonstrate compliance with consent requirements;
• Technical and usage logs: Retained for twelve (12) months on a rolling basis, unless required for fraud investigation or legal proceedings.

When personal data is no longer required for any lawful purpose, nuebevip will securely delete or anonymise it in accordance with its internal data disposal procedures.

8 Data Security

nuebevip's security measures include, but are not limited to:

• Encryption in transit: All data transmitted between your device and the nuebevip platform is encrypted using TLS 1.2 or higher;
• Encryption at rest: Sensitive personal data stored on nuebevip's servers is encrypted using AES-256 or equivalent standards;
• Access controls: Access to personal data is restricted to nuebevip personnel and authorised third parties who have a legitimate need to access it, and is governed by role-based access control policies;
• Two-factor authentication: nuebevip offers two-factor authentication (2FA) for player accounts and requires it for all internal administrative access;
• Regular security audits: nuebevip conducts periodic penetration testing and security audits of its platform and infrastructure;
• Incident response: nuebevip maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights, nuebevip will notify the National Privacy Commission and affected players in accordance with the DPA's breach notification requirements.

While nuebevip takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your nuebevip login credentials confidential and for notifying nuebevip immediately if you suspect any unauthorised access to your account.

9 Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by nuebevip:

• Right to be informed: The right to know what personal data nuebevip collects about you and how it is used — which this Privacy Policy fulfils;
• Right of access: The right to request a copy of the personal data nuebevip holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where nuebevip no longer has a lawful basis to retain it — subject to nuebevip's legal and regulatory retention obligations;
• Right to object: The right to object to nuebevip's processing of your personal data for direct marketing purposes or on grounds relating to your particular situation where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe nuebevip has violated your data privacy rights.

To exercise any of these rights, please contact nuebevip's Data Protection Officer at [email protected]. nuebevip will respond to all verified requests within thirty (30) days. nuebevip may need to verify your identity before processing your request.

10 Children's Privacy

If nuebevip discovers or is notified that it has collected personal data from a person under 21 years of age, it will immediately close the associated account, delete the personal data, and — where applicable — report the matter to PAGCOR in accordance with its regulatory obligations. If you believe that nuebevip may have inadvertently collected data from an underage individual, please contact us immediately at [email protected].

11 Changes to This Policy

nuebevip may update this Privacy Policy from time to time to reflect changes in its data practices, applicable law, or regulatory requirements. When nuebevip makes material changes to this Policy, it will notify registered players via the email address on file and post a prominent notice on the nuebevip platform at least fourteen (14) days before the changes take effect.

The date at the top of this Privacy Policy indicates when it was last updated. Your continued use of the nuebevip platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. nuebevip encourages you to review this Policy periodically.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or nuebevip's handling of your personal data, please contact nuebevip's Data Protection Officer:

• Email: [email protected]
• Platform: nuebevip.club
• Response time: Within 30 business days of receipt of a verified request

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with nuebevip's response to your privacy concern.

Last updated: May 2026. This Privacy Policy is governed by the laws of the Republic of the Philippines, including Republic Act No. 10173 (Data Privacy Act of 2012).